Carlile Dowling Privacy Policy

Our policies and procedures for holding and managing personal information.

These are our policies and procedures for holding and managing personal information about our clients and other people.

We collect personal information because it is necessary for us to have this information to provide legal services to our clients, and to meet our obligations under various legislation including the Anti-Money Laundering and Countering of Terrorism Act 2009.

Carlile Dowling complies with the Privacy Act 1993 and our obligations of confidentiality

Who do we collect personal information about?

We collect and hold personal information about most people with whom we have contact in the conduct of our business, including:

  • clients and potential clients, and the parties they are involved with;
  • company officers and shareholders;
  • employees, agents and contractors of Carlile Dowling, clients, and other service providers, including those providing other services to our clients.

Kinds of personal information we collect

The information we collect may include:

  • personal details including name, residential and business addresses, date of birth, phone numbers and email addresses, occupation
  • bank account details
  • financial information including source of wealth and source of funds
  • employment and educational background

How we collect personal information

We collect personal information in various ways including:

  • from the person directly
  • from other persons (such as other service providers that provide services to the person, eg accountant, doctor, real estate agent, bank, insurer)
  • employment references
  • publicly available sources (eg Companies Office)

How we manage personal information

Carlile Dowling and our staff comply with our obligations of confidentiality to our clients, and the privacy of individuals.

We take reasonable steps to protect personal information held by us from misuse and loss and from unauthorised access, modification or disclosure. We have restricted access to computers, and security of our premises.

How we use personal information

We use personal information to:

  • carry out our business as lawyers
  • engage other service providers for our own purposes and on behalf of clients
  • comply with our statutory obligations including anti-money laundering legislation
  • carry out marketing to clients
  • check and employ staff

Disclosing personal information

We may disclose personal information to:

  • other services providers that assist us to carry out our business (eg data storage providers, information technology consultants, third party anti-money laundering service providers, barristers)
  • other services providers, government agencies etc in order to verify the personal information
  • courts and tribunals
  • carry out marketing to clients
  • any other person if authorised by you or required by law

Accessing and correcting personal information

You are entitled to access and correct any personal information that we hold about you (subject to any exceptions in the Privacy Act).

Our contact details for this purpose are set out below.

We may charge a fee for access to information. We will inform you of the fee in advance.


If you wish to make a complaint about privacy, you should send your written complaint to the Managing Partner.

We will investigate your complaint and try to respond within 20 working days.

You also have the right to make a complaint to the Privacy Commissioner:

  • Ph 0800 803 909

Address details of Carlile Dowling

The address of Carlile Dowling, as the person collecting and holding personal information, is:

  • 67 Raffles Street, Napier 4110
  • Private Bag 6021, Napier 4142
  • Ph 06 835 7394

Policy updates

We review our privacy policy periodically to take into account changes in the law, technology, and our business practices.

Last updated: 21 June 2020