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Pay & Hours

We help you build payroll systems that prove compliance and prevent costly errors.

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Erick Smith, Consultant at Carlile Dowling

Written by

Erick Smith

Consultant

Reviewed by

Carlile Dowling Lawyers

24 February 2026

Originally published 1 September 2025 Last updated 24 February 2026

General information only — not legal advice.

Erick advises Hawke's Bay employers facing wage-compliance reviews, payroll disputes, and the Holidays Act calculation traps that catch most businesses out.

Why pay compliance matters most

For many employers, the biggest risk is not termination. It is pay compliance. Payroll errors are expensive to fix, slow to audit, and damaging to your reputation.

Small errors compound quickly. A miscalculation applied across pay periods becomes a large problem. We help you prevent these issues before they start.

Prevention is far less costly than remediation. We review your payroll settings to catch problems early.

Minimum wage compliance

Compliance is not just about the rate in the agreement. It is about what the employee actually receives for hours worked. Unpaid time, deductions, and salary arrangements that mask long hours all affect the calculation.

From 1 April 2026: Adult minimum wage increases to $23.95 per hour. Starting-out and training minimum wage increases to $19.16 per hour.

Records that prove compliance:

  • Days worked and hours worked each day
  • How wages were calculated for each period
  • Leave taken, leave payments, and current balances

Important:

If records are missing or do not line up, the employer is immediately at a disadvantage in any complaint.

Deductions and KiwiSaver

Deductions require written consent. They also need careful management so pay still meets minimum requirements. We review your deduction arrangements to confirm compliance.

KiwiSaver default rate

From 1 April 2026, the default employee and employer rate increases to 3.5%.

Temporary rate reduction

Employees can apply from 1 February 2026 to continue at 3% for a limited period.

Young employees

Employer contributions extend to eligible 16 and 17-year-old employees from April 2026.

Written authorisation

All deductions need documented consent. We help you get the paperwork right.

Questions?

Payroll errors compound quickly. We help you catch issues before they grow.

Get in Touch

Hawke's Bay: accommodation deductions

Accommodation is common in local seasonal industries. We regularly see problems in this area that create significant compliance risk.

  • Deductions without proper written authorisation
  • Deductions that reduce pay below the minimum wage floor
  • Unclear cash value calculations for accommodation
  • Roster and travel time creating unexpected wage issues

If you provide accommodation, we help you treat it as a compliance project. Informal arrangements create risk.

If you discover an underpayment

The early decisions matter most. We guide employers through each step to limit exposure and resolve the issue properly.

  • 1 Fix the payroll setting so the error stops continuing.
  • 2 Scope the issue: which employees, which period, which pay elements?
  • 3 Document your approach for calculating and communicating the remediation.
  • 4 Get advice from us early if the issue is large, long-running, or could trigger a complaint.

Note:

Recent criminal law developments make it even more important to treat wage compliance seriously. We can explain what this means for your business.

When to get advice from us

We recommend a compliance review if any of these apply to your business.

  • You use accommodation deductions
  • Salaried roles where hours can increase in peak periods
  • You pay contractors per job
  • You have identified historic underpayments
  • You are uncertain about minimum wage compliance

Payroll issues compound. Get advice from us early. Call 06 835 7394 or email mailbox@cardow.co.nz .

What we do at this stage

We run payroll and minimum standards audits, advise on deductions and salary structures, plan remediation when issues surface, and refresh your documentation to prevent repeat problems.

Up next

Leave & Holidays

Leave entitlements, holiday pay risk, and record accuracy

Worried about a payroll error? Let's audit it together.

Wage and Holidays Act mistakes compound quickly. We help you scope the issue, remediate fairly, and document the response.

Or email us at mailbox@cardow.co.nz

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